PROGRAM OUTCOME 7: COMMUNICATE CLEARLY AND EFFECTIVELY IN A BUSINESS ENVIRONMENT.
Speaker: Cheryl Bann, Faculty Chair – SOBT
WHAT DOES THIS OUTCOME LOOK LIKE IN THE FIELD?
This is pretty easy spot in the field because someone that is observing someone in business can see if their communication is focused and if it is oriented towards the audience in an appropriate manor. As we look at this outcome, the professional who exhibits this outcome would be able to understand the needs of the audience, understand the information that needs to be presented, and be able to present that in a clear manor and in a manor that is also effective and efficient.
WHAT MIGHT EMPLOYERS EXPECT FROM LEARNERS IN RELATION TO THIS OUTCOME?
Employers would expect professionals to be able to take responsibility for the professional communications with in their position. This would mean that an employer would expect a learner would be someone who would step in and understand how to communicate effectively, to be able to use appropriate tools, to be able to respond and communicate to the specific needs of the audience and to always keep in mind the communication needs of the organization itself.
HOW DOES THIS OUTCOME HELP LEARNERS BECOME MORE SUCCESSFUL IN THEIR FIELD?
This is an outcome that can be significant across an individual’s career. Communicating effectively and clearly is something that sets professionals apart in different categories. In other words, you can tell immediately if you are interviewing someone or if you are reviewing their information if they know how to communicate clearly and effectively. So in essence this in an outcome that serves to differentiate professionals and can help professional be propelled to higher levels within an organization because they have the communication skills that the organization can leverage.